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Alert shows for a short time

Lightbox - close button doesn't receive focus

Open lightbox

Focus order in wrong order

Tabindex greater than 0

A link with a tabindex greater than 0

Keyboard focus is not indicated visually

Link with no focus style

Keyboard focus assigned to a non focusable element using tabindex=0

My favourite car

Concertina items don't get keyboard focus

Understanding user research
  • How user research improves service design
  • Start by learning user needs
  • Understanding users who don't use digital services
Preparing for user research
  • Plan user research for your service
  • Plan a round of user research
  • Find user research participants
  • Choose a location for user research
  • Write a recruitment brief
  • Getting users' consent for research
Analysing and sharing findings
  • Sharing user research findings
  • Analyse a research session

Keyboard trap

Example page that contains a keyboard trap

Dropdown navigation - only the top level items receive focus

Lightbox - ESC key doesn't close the lightbox

Open lightbox
Continue

Tooltips don't receive keyboard focus

Accesskey attribute used

A link with an accesskey attribute

Lightbox - focus is not moved immediately to lightbox

Open lightbox

Lightbox - focus is not retained within the lightbox

Open lightbox

Fake button is not keyboard accessible

launch webchat